Rentbee ("we", "our", or "us") operates the Rentbee website (https://rentbee.io) and mobile applications available on the Apple App Store and Google Play Store. This Privacy Policy describes how we collect, use, and share your information when you use our services.
1. Information We Collect
a. Personal Information
When you use Rentbee, we may collect the following:
- Name
- Email address
- Phone number
- Business details (if registering as a business user)
- Payment and billing information
b. Usage Data
We collect data about how you interact with our services, including:
- Device and browser information
- IP address
- App usage statistics
- Log and diagnostic data
c. Location Information
With your permission, we may collect and use precise location data for features such as real-time fleet tracking, delivery coordination, and security.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Rentbee services
- Authenticate users and provide account access
- Process transactions and send related communications
- Respond to customer support requests
- Send service updates, promotions, or important notices
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: To help us operate and provide the platform (e.g., hosting, payment processors, analytics)
- Legal Authorities: When required to comply with laws or to protect Rentbee's rights and safety
- Business Transfers: If Rentbee is involved in a merger, acquisition, or sale of assets
4. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent to location tracking or marketing communications
- Request a copy of the information we hold about you
Please contact us at privacy@rentbee.io for assistance with any of the above.
5. Data Retention
We retain personal data as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.
6. Security
We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Rentbee is not intended for children under the age of 13. We do not knowingly collect data from children.
8. International Transfers
If you are accessing Rentbee from outside of Canada, be aware that your data may be transferred to, stored, and processed in Canada and other countries where our servers or service providers are located.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Significant changes will be communicated via our website or app.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: privacy@rentbee.io
Website: https://rentbee.io